Cookie Policy

This Cookie Policy explains how AppServe Ltd (“AppServe”, “we”, “us” or “our”) uses cookies and similar technologies on Dorset365.

It explains what these technologies are, why we use them, the choices available to you and how they relate to our Privacy Policy.

Cookies are small text files placed on your device when you visit a website. They allow information to be stored or accessed so that websites can operate, remember choices and understand how they are used.

We may also use related technologies such as local storage, pixels, tags and software development kit identifiers. References to “cookies” in this policy include these similar technologies where appropriate.

Dorset365 may use cookies to:

• provide essential website and account functionality;
• protect accounts, transactions and the platform;
• keep you signed in and maintain your basket;
• remember settings and cookie choices;
• measure performance and diagnose errors;
• understand how visitors use Dorset365;
• improve pages, navigation and services; and
• measure marketing activity where you have consented.

Strictly Necessary Cookies

These are required for Dorset365 to operate securely and provide features you request, such as authentication, checkout, basket management, fraud prevention and recording cookie choices. They cannot generally be switched off through our consent controls.

Preference Cookies

These remember choices that improve your experience, such as interface or regional preferences. Where legally required, they are used only with your consent.

Analytics Cookies

These help us understand website usage, performance and errors. The information helps us improve Dorset365. Non-essential analytics cookies are used only where the required consent has been provided.

Advertising and Measurement Cookies

These may be used to measure campaigns, limit repetition or help make advertising more relevant. They are not activated unless the required consent has been provided.

The cookies used on Dorset365 may change as the platform develops. The cookie consent controls presented on the website should identify the current categories available to you.

Our implementation may include cookies or local-storage records for:

• security and session management;
• authentication and account continuity;
• basket and checkout continuity;
• remembering cookie consent choices;
• analytics and performance measurement, when enabled; and
• campaign measurement, when enabled.

A production cookie register should record each technology's name, provider, purpose, category and duration.

Some cookies may be set by services supplied by other organisations, such as payment, analytics, embedded media or marketing providers.

Those providers may receive technical information from your browser and process it under their own privacy information. We review third-party technologies before enabling them and use consent controls where required.

Strictly necessary cookies do not require consent where they are essential to provide a service you request or to operate Dorset365 securely.

Where required by the Privacy and Electronic Communications Regulations (PECR) and applicable data protection law, preference, analytics, advertising or other non-essential technologies will not be activated until you provide consent.

You can accept, reject or manage available categories through the Dorset365 cookie consent controls. Your choice will be stored so that we can respect it.

Most browsers allow you to view, block or delete cookies through their privacy or security settings.

Blocking all cookies may affect essential Dorset365 features, including account sign-in, basket functionality and checkout. Browser settings operate separately from Dorset365's consent controls.

Instructions vary by browser and device, so consult the support information supplied by your browser provider.

You can change or withdraw consent at any time using Dorset365's cookie controls where available.

Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal. Existing cookies may need to be deleted through the controls or your browser settings, depending on the technology.

Session cookies normally expire when you close your browser. Persistent cookies remain for a defined period or until deleted.

Cookie durations depend on their purpose. We aim to keep durations proportionate and review non-essential technologies periodically.

We may update this policy when technologies, providers, Dorset365 features or legal requirements change.

The latest version will be published on this page and the Last updated date will be amended. Material changes may also be brought to your attention through the website or cookie controls.

Questions about this Cookie Policy or Dorset365's use of cookies should be directed to:

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